10 Steps to Successful Customer Service
|Book Title:||10 Steps to Successful Customer Service|
|Publication:||Cengage Learning India Private Limited|
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Overview of 10 Steps to Successful Customer Service Book
Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job.
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ISBN - 10 :
10 Steps to Successful Customer Service Published On :
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Students and Professionals:Business&Economics, Business,Strategy&Management