A Complaint is a Gift by Barlow Janelle Book-9781626560413
  • A Complaint is a Gift by Barlow Janelle Book-9781626560413

A Complaint is a Gift

₹399.00
Book Title: A Complaint is a Gift
Author: Barlow Janelle
ISBN-13: 9781626560413
Publication: Collins
Edition: new edition (1 May 2013)
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Out of stock

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Overview of A Complaint is a Gift Book

Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customer, even when you have to say no. The second edition features two brand new chapters on receiving and responding to complaints of the Internet a new section on how to deal with and take advantage of complaints that are directed at you personally and turning the tables, a section on how you can complain constructively and effectively. The text has been heavily revised throughout, with a wealth of new examples, tools and strategies.

  • Book Type :

  • Business & Economics

  • Book Binding :

  • Paperback

  • Language :

  • English

  • Number of Pages :

  • 304 pages

  • ISBN - 10 :

  • 1626560412

  • A Complaint is a Gift Published On :

  • May 2013

  • Resource:

  • Business & Economics Books for Students, Teachers, Graudates, Professionals and all others

    Disclaimer:

    • A Complaint is a Gift Book is not for reading online or for free download in PDF or eBook format.
    • Table of Contents,Index,Syllabus,summary and image of A Complaint is a Gift book may be of a different edition or of the same title.
    • Price can change due to reprinting, price change by publisher or sourcing cost change for imported books.
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A Complaint is a Gift

Book Title: A Complaint is a Gift
Author: Barlow Janelle
ISBN-13: 9781626560413
Publication: Collins
Edition: new edition (1 May 2013)

Write your review