Best Impressions in Hospitality by Angie Michael - Image Resource Group Book-9788131502204
  • Best Impressions in Hospitality by Angie Michael - Image Resource Group Book-9788131502204

Best Impressions in Hospitality

₹299.00
Book Title: Best Impressions in Hospitality
Author: Angie Michael - Image Resource Group
ISBN-13: 9788131502204
Publication: Cengage Learning (2007)
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Overview of Best Impressions in Hospitality Book

This first-of-its kind text is written specifically for students preparing to enter the hospitality industry. It provides comprehensive coverage of service and image fundamentals and their application in hotel and restaurant management and service. Every nuance of the hospitality industry is discussed in depth, from appearance, grooming, and uniforms to body language, customer relations, and business etiquette. Separate chapters on universal standards and cross-cultural communication prepare students to deal with guests of varied backgrounds with ease. "Self-Assessment Checklists" help students gauge their own readiness in making that critical first impression. This effective training resource will arm students with the knowledge they need to succeed in the hospitality industry.

  • Book Type :

  • Crafts,Home&Lifestyle

  • Book Binding :

  • Paperback

  • Language :

  • English

  • Number of Pages :

  • 232 pages

  • ISBN - 10 :

  • 8131502201

  • Best Impressions in Hospitality Published On :

  • 2007

  • Resource:

  • Students and Professionals:Crafts,Home&Lifestyle

    Disclaimer:

    • Best Impressions in Hospitality Book is not for reading online or for free download in PDF or eBook format.
    • Table of Contents,Index,Syllabus,summary and image of Best Impressions in Hospitality book may be of a different edition or of the same title.
    • Price can change due to reprinting, price change by publisher or sourcing cost change for imported books.
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Best Impressions in Hospitality

Book Title: Best Impressions in Hospitality
Author: Angie Michael - Image Resource Group
ISBN-13: 9788131502204
Publication: Cengage Learning (2007)

Write your review