Consumer Behavior: A Managerial Perspective
Book Title: | Consumer Behavior: A Managerial Perspective |
Author: | Dheeraj Sharma |
ISBN-13: | 9788131528532 |
Publication: | CL India |
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Overview of Consumer Behavior: A Managerial Perspective Book
Consumer Behavior goes beyond the conventional subject matter of most consumer behavior textbooks, focusing not only on the role of consumers as buyers, but also on their roles as users and payers. This book primarily focusses on consumer behavior from a managerial perspective, emphasizing marketing strategy and marketing management, making this more appropriate for upper level or graduate level courses. This book adopts a Consumer Values framework to demonstrate how consumer behavior is driven by the market values that consumers seek, helping readers to understand the decision-making process. The six-value framework offers marketers an avenue to practice the relationship orientation and, as a result, achieve consumer satisfaction and retention.
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Business,Strategy&Management
Paperback
English
556 pages
8131528537
2015
Students and Professionals:Business&Economics, Business,Strategy&Management
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