Is Madras Shoppe trusted?
Yes. Madras Shoppe is a legitimate online bookstore that has been selling books online since 2013
MADRAS SHOPPE has already delivered more than 1 LAKH Books around PAN India
We are aware of some negative reviews posted on third-party platforms, including complaints regarding delivery delays, refunds, and customer support. We take these concerns seriously and are continuously working to resolve genuine customer issues and improve our service
We are really working hard to rectify this instances and make website more reliable
If any user feels uncomfortable making payments online.
Please don't worry COD is Available,
choose Cash on Delivery(COD) /Pay on Delivery option at Order checkout.
Our current customer-support channel is email Only, which allows our team to properly track and respond to customer queries and order-related issues.
Any refund issues, Our Official Email-ID: support@madrasshoppe.com
Or Login to the Account https://www.madrasshoppe.com/my-account then Navigate:
My Account → Order History → Order Details → Add a Message
Select the Product, type message and send to us.
We sincerely apologize for any inconvenience customers may have experienced and are working continuously to improve our delivery and customer-support experience. We value the trust our customers place in Madras Shoppe and are committed to resolving genuine concerns.