Overview of Customer Centered Selling: Sales Techniques for a New World Economy Book

This revised edition of Robert Jolles s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies!When you have a process, you have a way of measuring what you are doing. When you can measure it you can fix it!Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the client s "Decision Cycle" and critical "Decision Points." Through the use of case studies, interactive activities, and job aids, anyone from a seasoned sales professional to a manager or parent can not only learn the power to influence behavior, but can implement these ideas as well. Put to good use by Toyota, Disney, NASA, Nortel, General Electric, a dozen universities, and more than fifty financial institutions, Customer Centered Selling provides a step-by-step, consultative process that inspires as it teaches.

• Book Type :

Business & Finance

• Book Binding :

Paperback

• Language :

English

• Number of Pages :

384 pages

• ISBN - 10 :

143914463X

• Customer Centered Selling: Sales Techniques for a New World Economy Published On :

Import, 15 Sep 2009

• Resource:

Textbooks, Business & Finance Books for Students, Teachers, Graudates, Professionals and all others

Disclaimer:

• Customer Centered Selling: Sales Techniques for a New World Economy Book is not for reading online or for free download in PDF or eBook format.
• Table of Contents,Index,Syllabus,summary and image of Customer Centered Selling: Sales Techniques for a New World Economy book may be of a different edition or of the same title.
• Price can change due to reprinting, price change by publisher or sourcing cost change for imported books.