Overview of HBR Increasing Customer Loyalty (Harvard Business Review) Book

How do you keep your customers coming back and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable but don't have time to find them this book is for you. Here are nine inspiring and usefulperspectives, all in one place. This collection of HBR articles will help you: Turn angry customers into loyal advocates, get more people to recommend you, boost customer satisfaction by satisfying your employees, focus on profitable customers whether they're loyal or not invest in the right CRM technology for your business, mine customer data for more effective marketing, increase your customers' lifetime value.

• Book Type :

Business & Finance

• Book Binding :

Paperback

• Language :

English

• Number of Pages :

• ISBN - 10 :

1422162524

• HBR Increasing Customer Loyalty (Harvard Business Review) Published On :

12 Apr 2011

• Resource:

Textbooks, Business & Finance Books for Students, Teachers, Graudates, Professionals and all others

Disclaimer:

• HBR Increasing Customer Loyalty (Harvard Business Review) Book is not for reading online or for free download in PDF or eBook format.
• Table of Contents,Index,Syllabus,summary and image of HBR Increasing Customer Loyalty (Harvard Business Review) book may be of a different edition or of the same title.
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