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| Title | HOSPITAL MANAGEMENT FROM SERVICE SECTOR PERSPECTIVE |
| Author | Vora Ashvini Arun |
| ISBN-13 | 9789385999901 |
| Publication | Jaypee Brothers Medical Publishers |
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This book offers the latest information and clearly differentiates between hospital administration and hospital management. It covers all the areas of customer-friendly management and includes the latest topics such as telemedicine, E-Health quality tools, and balanced scare card. Profit centric hospitals pricing policies are deeply explained based on customer-defined values. This is a ready reference book for the latest in hospital management, and provides in-depth knowledge of quality model-SERVQUAL model.
Vora Ashvini Arun is the author of HOSPITAL MANAGEMENT FROM SERVICE SECTOR PERSPECTIVE.
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| Title | HOSPITAL MANAGEMENT FROM SERVICE SECTOR PERSPECTIVE |
| Author | Vora Ashvini Arun |
| ISBN-13 | 9789385999901 |
| Publication | Jaypee Brothers Medical Publishers |