Hotel Front Office Simulation: A Workbook and Software Package Book Information:

nbydoing introduction to hotel front office operations Hotel Front Office Simulation: A Workbook and Software Package offers a direct, experiencebased approach to learning hotel front office operations. An extremely practical and easytouse learning tool, it works equally well on its own or in conjunction with virtually any front office operations or hotel management textbook. As an invaluable source of virtual onthejob training, it is an outstanding resource to help prepare students to meet the fastpaced challenges of a hotel front office. How It Works The workbook and software move step by step through each part of the guest cycle, from the reservation process to the night audit. Exercises at the end of each workbook chapter help students apply and reinforce what theyve learned. The CDROM and data disk feature front office simulation software adapted from INNSTAR, the hotel property management system used by hundreds of hotels. The software features a 25room virtual hotel that helps users practice and hone their front office skills in a remarkably truetolife setting. What It Covers Taking, changing, and canceling reservations (for individuals and groups) Checking in/registering walkins and guests with reservations Handling posting and folio management Performing tasks that involve housekeeping, maintenance, and other departments Running a full night audit and reading the reports

• Book Type :

Analysis & Strategy

• Book Binding :

• Language :

English

• Number of Pages :

As Per Edition's Page count

• ISBN - 10 :

• Hotel Front Office Simulation: A Workbook and Software Package Published On :

2002

• Resource:

Business & Economics, Analysis & Strategy Books for Students, Teachers, Graduates, Professionals, and all others

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