How Customers Think: Essential Insights into the Mind of the Market by GERALD ZALTMAN Book-9781578518265
  • How Customers Think: Essential Insights into the Mind of the Market by GERALD ZALTMAN Book-9781578518265

How Customers Think: Essential Insights into the Mind of the Market

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Book Title: How Customers Think: Essential Insights into the Mind of the Market
Author: GERALD ZALTMAN
ISBN-13: 9781578518265
Publication: Harvard Business Review Press
Edition: First edition (1 February 2003)
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Overview of How Customers Think: Essential Insights into the Mind of the Market Book

How to unlock the hidden 95 per cent of the customer's mind that traditional marketing methods have never reached. This title provides practical synthesis of the cognitive sciences. Drawing heavily on psychology, neuroscience, sociology, and linguistics, Zaltman combines academic rigor with real-world results to offer highly accessible insights, based on his years of research and consulting work with large clients like Coca-Cola and Procter & Gamble. An all-new tool kit: Zaltman provides research tools metaphor elicitation, response latency, and implicit association techniques, to name a few that will be all-new to marketers and demonstrates how innovators can use these tools to get clues from the subconscious when developing new products and finding new solutions, long before competitors do.

  • Book Type :

  • Business & Finance

  • Book Binding :

  • Paperback

  • Language :

  • English

  • Number of Pages :

  • ISBN - 10 :

  • 1578518261

  • How Customers Think: Essential Insights into the Mind of the Market Published On :

  • 1 Feb 2003

  • Resource:

  • Textbooks, Business & Finance Books for Students, Teachers, Graudates, Professionals and all others

    Disclaimer:

    • How Customers Think: Essential Insights into the Mind of the Market Book is not for reading online or for free download in PDF or eBook format.
    • Table of Contents,Index,Syllabus,summary and image of How Customers Think: Essential Insights into the Mind of the Market book may be of a different edition or of the same title.
    • Price can change due to reprinting, price change by publisher or sourcing cost change for imported books.
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How Customers Think: Essential Insights into the Mind of the Market

Book Title: How Customers Think: Essential Insights into the Mind of the Market
Author: GERALD ZALTMAN
ISBN-13: 9781578518265
Publication: Harvard Business Review Press
Edition: First edition (1 February 2003)

Write your review