- Reduced price
Nincompoopery : Why Your Customers Hate You--and How to Fix It
Nincompoopery : Why Your Customers Hate You--and How to Fix It (Paperback) Book Details:
Book Title: | Nincompoopery : Why Your Customers Hate You--and How to Fix It |
Author: | John R Brandt |
ISBN-13: | 9781404112674 |
Publication: | HARPER COLLINS US |
Buy now John R Brandt Nincompoopery : Why Your Customers Hate You--and How to Fix It book from madrasshoppe.com and get it delivered to all pincodes in India.
-
COD Available. Delivery Time 4 - 7 Working Days in India.
-
For General Enquiries WhatsApp 7200833323 (Chat Support)
-
Trusted by over 100K+ customers
Nincompoopery : Why Your Customers Hate You--and How to Fix It Book Information:
the corporate stupidity that drives customers crazy. Ceo and award-winning business writer John R. Brandt offers concrete examples of how any organization-largee or small, and regardless of industry-cann innovate in ways that delight customers and attract top-level talent. Nincompoopery--terrible customer service, idiotic business processes, and soul-crushing management practices-surroundss all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve. Can't anybody change this? Ceo and award-winning business writer John R. Brandt says we can. In nincompoopery: why your customers hate you--and how to fix it, he leverages research across thousands of companies to show leaders how to find and kill the corporate stupidity that drives customers crazy. More importantly, he offers concrete examples of how any organization-largee or small, and regardless of industry-cann innovate in ways that delight customers and attract top-level talent. Brandt has worked with hundreds of companies to help them outwit competitors, and in the blunt (and funny) nincompoopery, he shares his unique blueprint for success.It usually starts by asking a simple question or two, such as why should our customers have to rekey their data multiple times to make a single purchase? Why are there four levels of approval just to order basic supplies? Why can't we get qualified candidates for open positions, or provide new employees with decent training? In short: how did we become such nincompoops? And when will we stop? Nincompoopery offers leaders the answers they Needham the profits they cravewith a scoop of humor on the side. Enjoy!.
Book Type :
Book Binding :
Language :
Number of Pages :
ISBN - 10 :
Nincompoopery : Why Your Customers Hate You--and How to Fix It Published On :
Resource:
- Nincompoopery : Why Your Customers Hate You--and How to Fix It Book is not for reading online or for free download in PDF or eBook format.
- Table of Contents, Index, Syllabus, summary and image of Nincompoopery : Why Your Customers Hate You--and How to Fix It book may be of a different edition or of the same title.
- The Price of this product may change due to the reprinting of the book or by the publisher. For imported books, the price may change frequently due to exchange rates.
- Nincompoopery : Why Your Customers Hate You--and How to Fix It by John R Brandt Book reviews and ratings are trustworthy and the product description given above is true to the best. The product description posted here by sellers would be updated based on the Customer's feedback, if the details are not accurate.
- The customers who have bought this product can write your best reviews and suggest the product if the item's price is low which would be helpful for the buyers interested to purchase. Read Best & Top Books related to this item
- The above Bibliographic information is specific to this book listed for sale
- Special offers, deals & discounts on this product are subject to the terms and conditions owned by the website
Business & Economics
Paperback
English
As Per Edition's Page count
NA
Business & Economics, Business Self Books for Students, Teachers, Graduates, Professionals, and all others
Disclaimer: