QBQ! The Question Behind the Question
|Book Title:||QBQ! The Question Behind the Question|
|Author:||John G. Miller|
|Publication:||Penguin US (9 September 2017)|
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Overview of QBQ! The Question Behind the Question Book
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining and procrastination. No organization or individual can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, ill-focused questions like Why do we have to go through all this change? and Who dropped the ball? represent a lack of personal accountability. Conversely, when we ask better questions QBQs such as What can I do to contribute? or How can I help solve the problem? our lives and our organizations are transformed.THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking and procrastination.QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout and a section of FAQs that the author has received over the years.
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9 Sep 2017
Business & Economics, Business Self, Help Books for Students, Teachers, Graudates, Professionals and all others