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SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN book by James A. Fitzsimmons, Mona J. Fitzsimmons
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SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN

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Overview of SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN Book

TitleSERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN
AuthorJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi, & 0 More
ISBN-139789353161149
PublicationMHE

Learning about the growing field of operations management requires a textbook that embraces all service industries and addresses the most recent trends in services. The Eighth Edition of Service Management also reflects the dynamic impact of information technology on service systems by integrating its uses throughout the book. Recognized globally as the most comprehensive and authoritative textbook on service operations, Service Management illustrateslessons with current and interesting examples and cases.

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Overview of SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN Book

Learning about the growing field of operations management requires a textbook that embraces all service industries and addresses the most recent trends in services. The Eighth Edition of Service Management also reflects the dynamic impact of information technology on service systems by integrating its uses throughout the book. Recognized globally as the most comprehensive and authoritative textbook on service operations, Service Management illustrateslessons with current and interesting examples and cases.

Book Type :
Management
Book Binding :
Not Available
Language :
‎ English
No. of Pages :
‎ 544 Pages
ISBN - 10 :
9353161142
ISBN - 13 :
9789353161149
SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN Published On :
‎ 18 June 2018
Publisher :
‎ McGraw Hill Education
Edition :
‎ Eighth

About James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi, & 0 More:

James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi, & 0 More is the author of SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION TECHNOLOGY, 8TH EDN.

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MHE
tbhpd_9789353161149

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