The Executive's Role in Knowledge Management
Book Title: | The Executive's Role in Knowledge Management |
Author: | Carla O'Dell |
ISBN-13: | 9780070590243 |
Publication: | Penguin Books Ltd (2004) |
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Overview of The Executive's Role in Knowledge Management Book
The absolute, most critical success factor in knowledge management (KM) success is senior-level support. With a bottom-line perspective, The Executive?s Role in Knowledge Management can help senior managers cultivate a learning organization. By detailing sensible, yet aggressive, expectations and goals for a KM initiative, this landmark book pares down a decade of KM research to the core guiding principles and proven practices. The advice in this book is based on almost a decade of research conducted by Carla O?Dell and the American Productivity & Quality Centre. Under O?Dell?s Direction, APQC has conducted research and KM Projects with hundreds of organizations since 1995. By discussing the role of executives in 1. Establishing the need for a knowledge management (KM) initiative 2. Ensuring a solid business case 3. Steering for tangible measures 4. Creating a framework for technology support 5. Cultivating a knowledge-sharing culture, and 6. Becoming the face of an internal communications strategy This book outlines the most critical success factor in knowledge management success: senior-level support.
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Not Available
Paperback
English
144 pages
0070590249
2004
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